Our approach - Concerto


Our approach is simply to solve a client’s current challenge. We work not just as consultants but as trusted partners committed to success not only during a project but for the long term.

We start with using the “D4” phased methodology, working collaboratively to deliver a tailored approach that is right for your needs:


DISCOVER: To embed ourselves within our client through actively listening to problems and assessing the wider the landscape.

DEFINE: To work with key stakeholders to clarify the problem and set the scope and vision for the engagement.

DESIGN: To plan a bespoke and realistic strategy to add immediate value to our client.

DELIVER: To implement change in the short term and build capacity within our client to drive sustained change long-term.